Privacy Policy
At Mother’s Journey, I am committed to protecting and respecting your privacy.
This Policy explains when and why I collect personal information about people who visit my website, how I use it, the conditions under which I may disclose it to others and how I keep it secure.
I may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using my website, you are agreeing to be bound by this Policy.
Any questions regarding this Policy and my privacy practices should be sent by email to leonie@mothers-journey.co.uk
Who am I?
I am Leonie Bryan, my company is called Mother’s Journey, and I am an Independent Midwife, IBCLC and Tongue Tie Practitioner.
Clinical information & confidentiality
I strongly advise all my clients to register with their local hospital, so that any problems arising during pregnancy or birth that require hospital input can be managed without undue delay.
For clients who choose a smaller birth package (for example starting care at 34 weeks of pregnancy) it is essential that you access appropriate care prior to 34 weeks gestation, and you are prepared to share details of that care with me.
In some circumstances, if a problem arises during birth at home, I may record what is happening and verbalise my care to you. This is so I can focus 100% on providing you with the best possible care, whilst also maintaining an accurate record of events. Afterwards, this recording will be transcribed within 24hrs and form part of your clinical record. It will then be deleted.
Leonie Bryan respects your confidentiality, and I will not share information about you other than in the following circumstances:
- Another provider (for example a hospital or your GP) is involved in your care and I need to share information with them, for the safety and well-being of you and your baby
- I have a legal requirement to share information – for example when there are safeguarding concerns
- If you raise concerns to me or another provider about your care, I may share information as part of the ensuing investigation into those concerns.
By signing your contract of care with me, you are agreeing to the above.
How do I collect information from you?
I obtain information about you when:
- You use my website, for example, when you contact me about the services I provide, or you use the contact form
- You book my services and complete the booking form
- I provide you a service and take notes on the information you share with me and the care I provide
What type of information is collected from you?
The personal information I collect might include your name, address, telephone number, email address, IP address, and information regarding what pages are accessed and when, information you have shared with me, what care I have provided, and any advice given.
How is your information used?
- To carry out my obligations arising from any contracts entered by you and me;
- Seek your views or comments on the services I provide.
- Notify you of changes to my services.
- Send you communications which you have requested and that may be of interest or use in ongoing care to you.
Who has access to your information?
I will NEVER sell or rent your information to third parties.
I will NEVER share your information with third parties for marketing purposes.
I may transfer your personal information to a third party in order to comply with any legal obligation However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Your choices
You have a choice about whether or not you wish to receive information from me. If you do not want to receive any information from me, please let me know.
How you can access and update your information
The accuracy of your information is important to me. If you change email address, or any of the other information I hold is inaccurate or out of date, please email me at: leonie@mothers-journey.co.uk.
You have the right to ask for a copy of the information I hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give me personal information, I take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me, and you do so at your own risk.
Once I receive your information, I make our best effort to ensure its security on my system.
Contact & communication with me
Users contacting with me through my website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Use of "Cookies"
Like many other websites, the Mother’s Journey website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps me to improve my website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using the website.
Links to other websites
My website may contain links to other websites run by other organisations. This privacy policy applies only to my website‚ so I encourage you to read the privacy statements on the other websites you visit. I cannot be responsible for the privacy policies and practices of other sites even if you access them using links from my website.
In addition, if you linked to my website from a third party site, I cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Downloads & media files
Any downloadable documents, files or media made available on my website or shared with you are provided to users and accessed at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
I accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
Social media policy & usage
To ensure myself and my business conduct themselves accordingly online and while I may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. I will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with me on social media.
There may be instances where my website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
CQC & accessing data
I am regulated by the Care Quality Commission (CQC) as a Tongue Tie practitioner. This is the independent regulator of health and social care in England – as such the CQC may access care records and other personal data as part of their regulatory activity.
The CQC will always make sure that your information is protected and treated securely. Any information about you that they hold, or details you give me, will be held in accordance with:
- Data Protection Law - the General Data Protection Regulation (GDPR) and the Data Protection Act 2018
- CQC's Information Governance Policies
- CQC's Code of Practice on Confidential Personal Information.
Review of this Policy
I keep this Policy under regular review. This Policy was last updated in October 2025.